Kei Shōten ships orders from the United States. All orders are processed within 2–5 business days after purchase, excluding weekends and holidays. During launches, events, or higher-order periods, processing times may be longer.
Shipping rates and available delivery methods are shown at checkout when applicable. Delivery timing may vary depending on destination, carrier delays, or seasonal demand. When tracking information is available, it will be provided after the order has shipped.
Please make sure your shipping information is entered correctly. Kei Shōten is not responsible for delays or losses caused by incomplete or incorrect addresses submitted at checkout.
At this time, international shipping may be limited depending on destination.
Kei Shōten is not responsible for delays caused by the carrier, weather, or other circumstances beyond our control. If a package appears delayed or lost, please contact the carrier first if tracking has been issued, then contact Kei Shōten for additional support.
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